Managed IT Services
Managed IT Services and Support That You Can Trust And Rely On
Security & Data Protection
Australian Local 24/7 Helpdesk
Dedicated Client Success Manager
Customised Client Portal
Local Onsite & Remote Support
Accountable.
Reliable. Available.
Discover Reliable, Accountable, Affordable IT Support
Levit8 Business IT Solutions provides a holistic IT support and consultancy approach, including a fully-manned 24/7 support desk, on-site and rapid remote support, staff engagement and training services, and professional expertise to support all your simple and complex infrastructure.
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Choose from a range of support packages and cybersecurity plans that cover your requirements, with unlimited all-inclusive per-end-user pricing that is scalable as your workforce increases or decreases.
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We like to be different, and at the forefront of our industry, so we offer short-term, long-term, and no-term lock-in contracts, whatever works for you!
How We Are Different In Partnering With Our Managed IT Service Clients
We offer our clients a complete portfolio of all the essential ingredients of managed IT to make sure you remain secure, scalable, flexible, mobile, and most importantly operating efficiently.
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Our approach and difference is that we are human, we speak in plain English, we recommend only what we use internally at Levit8, and rather than leaving complex decisions up to you, we meet, explain and implement the appropriate solutions to ensure you are secure, your employees are supported at all times, and that you know what we do and when we do it...
Plain English End-user Support
We strive to make sure that our clients get the best IT support services by offering support in plain English and avoiding complex technical jargon.
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Providing end-user support to our customers, ensuring that their IT systems are operating smoothly. By providing our clients with the most reliable and effective IT solutions, Levit8 Business IT Solutions is the go-to provider for all your business needs.
Recommendations & Advice
We provide our clients with recommendations, advice, and the most up-to-date information on the latest technology trends.
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We understand that every business is unique, and that’s why we strive to provide customized solutions to meet each of our client’s needs. Our goal is to help businesses get the most out of their technology, allowing them to become more efficient and profitable.
Scheduled Meetings
We pride ourselves in providing our clients with an unparalleled level of customer service and transparency. We offer monthly, scheduled, meetings to go over your current setup and discuss any changes or improvements you would like to make. We are focused on your success and we will always be there to help.
Budgeting & Consolidating
Costs
Levit8 Business IT Solutions is a managed service provider dedicated to helping businesses of all sizes reduce their IT costs. By leveraging our expertise in IT budgeting, consolidating costs and reducing unnecessary spending, we are able to provide our clients with the most cost-effective solutions that meet their needs.
Customised Client Portal
Our comprehensive services include your own customised client portal, client reporting, service escalation, ticket enquiries and more.
We are proud to be an industry leader in managed service solutions and strive to provide the highest quality service possible. Our team of experienced professionals are here to assist you with any IT related needs.
Contract Options
We understand that the IT needs of each business are unique, so we provide solutions that are tailored to each client’s individual needs.
What sets us apart from other IT service providers is that we offer short-term, long-term and no lock-in contracts. We believe that clients should have the freedom to decide what best fits their business needs. Get in touch with us today to find out more.
Pro-active Not Reactive
We understand the importance of reliable, secure and effective IT solutions and are dedicated to providing our clients with the best pro-active support possible.
We don’t wait for problems to arise – our team is constantly monitoring and managing your IT systems to ensure the highest level of security and uptime. With our comprehensive solutions, you can rest easy knowing that your business is in the right hands.
Australian Manned 24/7
Helpdesk
Our services are designed to help businesses focus on their core operations, without having to worry about their IT infrastructure. We are the only managed service provider in Australia to offer a 24/7 Australian-manned helpdesk, so you can be sure that all your queries will be answered quickly and effectively.
Benefits To Outsourcing Your IT Support
Employing dedicated internal IT teams can be extremely costly, whilst only being available when such employees are at work.
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For small and medium-sized companies, outsourcing IT means you get true 365 days a year support, significant savings off internal payroll, access to a complete team of qualified IT experts with years of experience, and industry-leading applications and tools for monitoring and reporting of your critical infrastructure and backup systems.
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We have put together, 3 Key Reasons Why Outsourcing Your IT Support will enhance your technology.
Significant savings off internal payroll employment​
True 365 days a year end-user & infrastruture support
Greater breadth of expertise in a team of professionals
Positive end-user satisfaction through availiability & transparency
Industry leading automation software live monitoring and alerting on critical servers, cloud and onsite infrastructure
IT Service With A Human Touch, What You Get From Us
Experience responsive, personal, friendly business IT support services backed by our national team of IT professionals. We care about your business, and how you operate, so our support structure is designed to ensure we understand you, and that you know who we are. This allows us to deliver the best technical assistance to your end-users ensuring we always keep our clients satisfied and speaking highly of us.
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Dedicated Client Success Manager
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Service Delivery Manager
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Rapid escalation processes
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Customised client portal for you
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National on-site, based nationally
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All-inclusive, scalable per-user pricing
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On-shore manned 24/7 support desk
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CyberSecurity Education platform
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Advanced ticketing, monitoring, and management system
Support Plan Inclusions & Features
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Support & Service Delivery
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Report issues / view analytics
Manned 24/7 Australian Helpdesk
SLA delivery guarantee
Customised client portal, ticket escalation & reporting
Dedicated Client Success Manager
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Rapid Remote Support
Requests / issues
Server, end-user, network, & application support
Remote screen control & access
First-line support for third-party applications
Microsoft Office support
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Pro-active Monitoring & Maintenance
Server patching and security updates
24/7 critical infrastructure monitoring & pro-active action
Desktop patching and security updates
Corrective action of monitoring alerts
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Executive Features & Inclusions
Customised client forms in the client portal
Dedicated Client Success Manager
Monthly backup, effort, and security reporting
Line of business & third-party software support
Scheduled monthly, quarterly and yearly discussions
Australian manned 24/7 support helpdesk
Phone support, remote support, and onsite support
"What our clients say about us"
The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.
Shred-X
Customer Success Manager
We Help You To Get The Most Out of Your Technology
As Australia's leading Managed IT Service Provider, Levit8 Business IT Solutions provides high-quality, reliable, and cost-effective managed IT services to ensure your workforce and company stay online, and that technology works for you.
Our proven mix of enterprise-level cloud technology, expertise and professionalism, and fast, personalised service, provides world-class IT you can depend on anytime. Receive our proactive IT support from local experts based nationally throughout Australia.
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Learn more about IT Services Management (ITSM).
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Managed IT Support
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Managed Infrastructure
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Cloud Computing
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Software & Applications
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Cloud Telephony Solutions
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Network Control & Connectivity
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CyberSecurity & Education
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End-user Support
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Project Management & Professional Services &
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Manned 24/7 Support Desk
Request A Monthly Cost Estimate
We are transparent in our approach, and our support services are backed by our 100% satisfaction guarantee!
Complete the form and receive an instant monthly cost estimate for our Managed IT Services.
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To discuss our estimate, please book an introduction call with our friendly team.