Top-Class, Responsive IT Support Services - At Your Behest
Technological problems can bring your operations to a grinding halt. At Levit8, we offer professional IT support services tailoring innovative, reliable solutions to keep your systems running smoothly. Our team of highly trained IT professionals handle every aspect from solving complex tech challenges to providing routine system updates.
Partnering with Levit8, your business is posed to reap manifold benefits. Expect unlimited IT support, drastic cut down on system downtimes thus breathing life back into your productivity. We stay ahead of potential technical glitches; our proactiveness equals your peace of mind.
Ready to experience unencumbered functionality and productivity? Let's spark a conversation today. Reach out for transparent, obligation-free estimates of our IT support services tailored just for you by clicking the Request A Quote button above.
Our Difference as an IT Support Company
We are more than just an IT support company. We imbibe humanity into technology. Levit8 prides itself on personalized attention to every client, a deep-rooted care for your technical needs, simplicity in every solution, and an unwavering commitment to reliability.
Our promise is to keep your company secure, flexible, and efficient. We realise the need for scalability and build it into every service we offer. Making your technology journey seamless and enjoyable is our promise – a distinction that sets us apart.
Unmatched Expertise
Our team of IT specialists is experienced in the many nuances of tech support. Expect nothing but top-notch proficiency and knowledge.
Cost-Effective Solutions
Our IT support services come specially crafted to streamline your IT expenditure. Expect quality service without breaking your budget.
Pro-active Not Reactive
We understand the importance of reliable, secure and effective IT solutions and are dedicated to providing our clients with the best pro-active support possible.
Australian Manned 24/7
Helpdesk
We are the only managed service provider in Australia to offer a 24/7 Australian-manned helpdesk, so you can be sure that all your queries will be answered quickly and effectively.
The Benefits of Outsourcing Your IT Support
For small and medium companies, responsibility does not equal efficiency. Outsourcing your IT support lifts this burden and grants your in-house team the ability to focus on core operations. You access a vast spectrum of high-end IT skills without the payroll amplification.
Further, an external proactive team ensures consistent system updates and management, while you have the freedom to pursue your core vision. Levit8’s dedicated attention prevents costly downtime, resolves issues expeditiously while fortifying your digital defence. Embrace flexibility, and efficiency – two traits critical to your growth.
Significant savings off internal payroll employment
True 365 days a year end-user & infrastruture support
Greater breadth of expertise in a team of professionals
Positive end-user satisfaction through availiability & transparency
Industry leading automation software live monitoring and alerting on critical servers, cloud and onsite infrastructure
Support Plan Inclusions & Features
01
Support & Service Delivery
Report issues / view analytics
Manned 24/7 Australian Helpdesk
SLA delivery guarantee
Customised client portal, ticket escalation & reporting
Dedicated Client Success Manager
02
Rapid Remote Support
Requests / issues
Server, end-user, network, & application support
Remote screen control & access
First-line support for third-party applications
Microsoft Office support
03
Pro-active Monitoring & Maintenance
Server patching and security updates
24/7 critical infrastructure monitoring & pro-active action
Desktop patching and security updates
Corrective action of monitoring alerts
04
Executive Features & Inclusions
Customised client forms in the client portal
Dedicated Client Success Manager
Monthly backup, effort, and security reporting
Line of business & third-party software support
Scheduled monthly, quarterly and yearly discussions
Australian manned 24/7 support helpdesk
Phone support, remote support, and onsite support
"What our clients say about us"
The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.
Shred-X
Customer Success Manager
Optimize Your Tech Investment with our IT Support Services
At Levit8, we master the art of aligning your technology with your business operations. Our IT support services go beyond troubleshooting; we work diligently to optimise your systems and ensure every piece of hardware, software, network, and digital tool you employ is operating at maximum capability.
By meticulously assessing your IT landscape, we implement robust strategies that make your technology work harder for you, enhancing its productivity and efficiency and, consequently, your return on investment. Trust us to turn your technology into one of your most significant assets.
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Managed IT Support
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Managed Infrastructure
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Cloud Computing
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Software & Applications
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Cloud Telephony Solutions
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Network Control & Connectivity
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CyberSecurity & Education
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End-user Support
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Project Management & Professional Services &
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Manned 24/7 Support Desk
Request A Monthly Cost Estimate
We are transparent in our approach, and our support services are backed by our 100% satisfaction guarantee!
Complete the form and receive an instant monthly cost estimate for our Managed IT Services.
To discuss our estimate, please book an introduction call with our friendly team.