Chat with us, powered by LiveChat
top of page
business continuity banner.png
Datto BCDR.png

Business Continuity (BCDR)

keeping your data secure and available

Discover Reliable, Accountable, Affordable Backup Management

Levit8 Business IT Solutions is a managed service provider that offers a comprehensive range of services including backup support, 24/7 remote and on-site support, proactive monitoring, and support of business-critical systems. We strive to be more than just a service provider but a true partnership approach to your IT management.

Choose from a range of support and monitoring packages that cover your requirements, with unlimited backup management to ensure your data remains protected, and that in the unlikely event of a full restoration, you can have full confidence you are back in business.

We like to be different, and at the forefront of our industry, so we offer short-term, long-term, and no-term lock-in contracts, whatever works for you!

image.png
Our difference
image-1.png

How We Are Different In Partnering With Our Managed IT Service Clients Providing Backup Management

We deploy a range of industry-leading tools within our client’s IT environments to ensure effective IT infrastructure management and monitoring 24/7. With our Managed infrastructure and Managed IT services, we are consistent with our maintenance and support to keep everything running smoothly. Backup management can be made easy and is monitored around the clock by our team of highly qualified professionals.

Our Managed Infrastructure and Managed IT Services all include a service to maintain and support your backup solution, so you can be rest assured that your IT systems are always protected.

Infrastructure Backup Support

We offer Cloud Backup Solutions for your onsite Infrastructure. and servers. As a Managed Infrastructure and Managed IT Services Client, our technical teams will guide you through the process of implementing a robust Cloud Backup Solution to ensure that your critical infrastructure is always monitored and protected. We utilise Datto's Cloud to provide high availability of your important backup data.

Managed Backup Support

Our Managed Infrastructure and Managed IT Services all include our state-of-the-art automation for Backup Monitoring and Restoration testing. We utilise industry-leading IT systems to ensure that your IT Infrastructure has full protection ensuring that in the event of a disaster, our experienced technical team is able to recover your data quickly. 

M365 and Google Backup

We offer Cloud Backup for your M365 and Google Workpace environments. As a Managed IT Services client, our technical teams will help guide you through the process of implementing or managing your current M365 and Google Cloud Backup Solution. Enabling a Cloud backup solution for your M365 or Google environment enables you to ensure that in the event you experience data loss you are able to recover your important data within minutes.

Azure Backup Support

Your  Azure Environment is always supported and protected under our Managed Infrastructure and Managed IT Services. Our technical team will monitor and maintain your Azure Backup to ensure that your critical infrastructure is always protected. Our industry-leading IT systems are able to monitor your Azure Environment to ensure that you are always protected in the event of a disaster, we are able to quickly recover your services in Azure.

We Provide Managed IT Services With Backup Management And Reporting

As a Managed Infrastructure or Managed IT Services client, you can rest easy knowing that we are always monitoring your backup solution.

For small and medium-sized companies, outsourcing backup support means you get true 365 days a year support, significant savings off internal payroll, access to a complete team of qualified IT experts with years of experience, and industry-leading applications and tools for monitoring and reporting your critical infrastructure and backup systems.

Risk free backup support

True 365 days a year backup support

Dedicated backup professionals testing restore and continuity

Automated monthly reporting on backup performance

Industry-leading automation software live monitoring your backup for success and failure, so we can remedy critical alerts

Managed IT Services Support Plan Inclusions & Features

01

Dedicated Client Success Manager

Report issues / view analytics

Risk free backup support

SLA delivery guarantee

Customised client portal, ticket escalation & reporting

Dedicated Client Success Manager

image-3.png

02

Rapid Remote Support

Requests / issues

Server, end-user, network, & application support

Remote screen control & access

First line support for third party applications

User backup support

image-4.png

03

Pro-active Monitoring & Maintenance

Server patching and security updates

24/7 critical infrastructure monitoring & pro-active action

Desktop patching and security updates

Corrective action of monitoring alerts

Backup monitoring and testing

image-5.png

04

Executive Features & Inclusions

Customised client forms in client portal

Dedicated Client Success Manager

Monthly backup, effort, and security reporting

Line of business & third party software support

Scheduled monthly, quarterly and yearly discussions

Australian manned 24/7 support helpdesk

Phone support, remote support, and onsite support

Full backup managment and BCDR planning

IT Service With A Human Touch, What You Get From Us

Experience responsive, personal, friendly service backed by our national team of IT professionals.

 

We care about your business, and how you operate, so our support structure is designed to ensure we understand you, and that you know who we are. This allows us to deliver the best technical assistance to your end-users ensuring we always keep our clients satisfied and speaking highly of us.

  • Dedicated Client Success Manager

  • Service Delivery Manager

  • Rapid escalation  processes

  • Customised client portal for you

  • National on-site, based nationally

  • All-inclusive, scalable per-user pricing

  • On-shore manned 24/7 support desk

  • CyberSecurity Education platform

  • Advanced ticketing, monitoring and management system

Leave IT To Us, So You Can Focus On Your Business

Get in contact with our team to discuss how we can partner with you to ensure your technology is our problem, ensuring you can get back to working on your business.

What Our Clients Say About Us

The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.
Shred-X Document Destruction

Shred-X
Customer Success Manager

We Help You To Get The Most Out of Your Technology

As Australia's leading Managed IT Service Provider, Levit8 Business IT Solutions provides high-quality, reliable, and cost-effective managed IT services to ensure your workforce and your company stay online, and technology works for you.

 

Our proven mix of enterprise-level cloud technology, expertise and professionalism, and fast, personalised service, provides world-class IT you can depend on anytime. Receive our proactive IT support from local experts based nationally throughout Australia.

  • Managed IT Support

  • Managed Infrastructure

  • Cloud Computing

  • Software & Applications

  • Cloud Telephony Solutions

  • Network Control & Connectivity

  • CyberSecurity & Education

  • End-user Support

  • Project Management & Professional Services & 

  • Manned 24/7 Support Desk

Get A Managed IT Services Monthly Cost Estimate - Including Backup Management

We are transparent in our approach, and our support services are backed by our 100% satisfaction guarantee!

 

Complete the form and receive an instant monthly cost estimate for our Managed Infrastructure Services.

 

To discuss our estimate, please book an introduction call with our friendly team.

bottom of page