Managed IT Service Provider Gold Coast: Your Reliable Partner For Technology Solutions.
At Levit8 Business IT Solutions, we are passionate about helping our clients achieve their technology goals. Our managed services provide peace of mind to businesses large and small, with excellent communication, proactive support, and a focus on meeting our clients’ individual needs.
As a national Managed IT Services Gold Coast provider, you can rely on our team's breadth of knowledge with years of industry experience and industry-specific qualifications.
We provide customised client portals for complete transparency, fixed monthly costs, and support spoken in plain English. Our team is here to help you with all your IT needs, so contact us today to start the conversation.
With a Managed IT Service from Levit8 Business IT Solutions your monthly costs will remain constant as we offer unlimited support packages, in turn allowing you to budget and rest peacefully knowing you will not be hit with extra bills that were unaccounted for.
Australian Manned 24/7 Support Helpdesk, Rely On Us Anytime
"We are the only managed service provider in Australia to offer a 24/7 Australian-manned helpdesk, that you have full access to. Our Support team are available right around the clock."
Our Managed Services include access to our 24/7 Australian Manned Helpdesk, providing reliable managed IT services in Gold Coast.
Our technical support team is available around the clock and provides support in plain English.
Our helpdesk is manned 24/7, so you can be confident that you will receive quick and efficient support whenever you need it.
We Are Different, No Lock-in Contract Options
At Levit8 Business IT Solutions, we provide affordably, managed IT support and services for businesses of all sizes.
Our team of experienced technicians and business consultants have the expertise to provide cost-effective, tailored IT strategies that meet your business objectives. We also provide solutions without lock-in contracts, so you can rest easy knowing you will not be locked into any long-term commitments.
We strive to provide our clients with the best in managed services, IT strategy, and business experience. Contact us today to see how we can help you with your IT needs.
"We are different from other managed service providers and proud of it! We believe our clients should have the freedom to switch providers if they are not satisfied with the services."
Real, Reliable Pro-active, Not Re-active Managed IT Support Services
"Levit8 do not band-aid fix any issues, our team are proud to identify problems, and fix them once and for all, we are truely pro-active."
Our Managed IT Services Gold Coast provides real, reliable proactive managed IT support, which we are proud to offer to our clients.
Our team of industry professionals is on hand to provide 24/7 alerting and remedy maintenance of your IT infrastructure so you can focus on what you are good at, your own business.
We utilise industry-leading software, and probes to identify and resolve IT hiccups before they cause your workforce problems, ensuring your IT technology remains online and working for you.
Management and Monitoring, Ensuring Your Business Reamins Online, At All Times
Our Management and monitoring services secure your reliability, protect your business, and ensure the stability of your services.
Our industry-leading alerting software helps us keep track of your systems and network performance, and quickly detect any performance issues. We provide 24/7 monitoring of your IT infrastructure and applications, helping to ensure that your systems are always available and secure.
With our advanced tools and expertise, you can trust us to keep your business running smoothly.
"We provide 24/7 monitoring of all your technology services, meaning we will know about an outage before you are affected. Our pro-active team will remedy the issue right away, we won't stop until its rectified."
Budgeting: Gain Control Of Your Technology In Costs Consolidating And Budgeting For The Future
"By leveraging our business expereience, consolidating costs and reducing unnecessary spending comes second nature, we can provide you with the most cost-effective solutions that work for your business"
Levit8 Business IT Solutions is a leading managed services provider that is at the forefront of saving businesses time and money by providing expert IT budgeting, consolidation of costs, and Microsoft license management services.
We understand that budget is an important factor for all businesses. That is why we offer our cost-consolidating service to help streamline technology operations for our clients.
Our cost consolidation service includes a dedicated Client Success Officer who will work with you to develop a tailored IT strategy specific to your business. As part of our Managed IT Services Gold Coast, we will provide proactive monitoring and maintenance to ensure your IT systems are running smoothly and efficiently, most importantly, cost-effectively.
Client Portal; Customised For You, So We Are Transparent, And You Have Full Visibility
Levit8 Business IT Solutions is a managed service provider that is dedicated to helping businesses reach their goals.
Our team of professionals provides an all-in-one IT support solution that is tailored to the needs of each client. Our services include a customised client portal, ticket escalation point, asset registers, monthly reporting, security compliance, and meeting agendas. Our client portal means we are transparent and you are in the know.
We strive to provide our clients with the best service possible to ensure their success.
"Our customised client portalis the key to our success, we are proud to be transparent with our clients, and provide you with a single portal for everything you require in your technology and support processes"
Phone Support; Provided In Plain English To Your End-Users
"Constantly evolving, we always do our best to speak plain English, so our clients understand, and we remain transparent. IT can at times be very confusing, we chnage this, speaking plain English to our clients."
We strive to make sure that our clients get the best service possible by offering support in plain English and avoiding complex technical jargon.
Providing end-user support to our clients, making sure that their IT systems are always online and running smoothly. By providing our clients with the most stable and effective IT solutions, Levit8 Business IT Solutions is Australia's number one technology partner for all your business requirements.
Regular Meetings To Discuss Technology Recommendations, And Our Performance
We understand that technology can be hard to manage, which is why we are committed to providing comprehensive solutions that fit the needs of each and every business.
Our transparent service model ensures that our clients are always in the know. We offer scheduled meetings to review our services and provide feedback on how we can best support their business needs.
With Levit8, you can trust that your IT solutions are in good hands.
"We offer monthly, scheduled, meetings to go over your current setup and discuss any changes or improvements you would like to make. We are focused on your success."
Trust Levit8 With Your Business Continuity Providing Protection For Your Business
The security of your IT Systems is our number one priority. As a trusted Managed IT Service Provider in Gold Coast, we utilise industry-leading Cyber Security Solutions to stop breaches, prevent the risk of exposing your sensitive data to any cyber-attacks, and allow you to have peace of mind knowing your important business data is monitored and protected at all times.
All businesses are prone to cyber-attacks and ongoing threats. Levit8’s professional IT Technical professionals monitor the security for your business. Visit our Cyber Security page for more information about what we use and how we use it. Everything we recommend, we utilise in-house.
Become a Managed IT Services client today.
Benefits To Outsourcing Your IT Support
Employing dedicated internal IT teams can be extremely costly, whilst only being available when such employees are at work.
For small and medium-sized companies, outsourcing IT means you get true 365 days a year support, significant savings off internal payroll, access to a complete team of qualified IT experts with years of experience, and industry-leading applications and tools for monitoring and reporting of your critical infrastructure and backup systems.
Read about 3 Key Reasons Why Outsourcing Your IT Support will benefit your business.
Significant savings off full time onsite staff
365 days a year end-user, infrastruture and cloud support
Greater knowledge and expertise in a team of professionals
Increased end-user satisfaction through availiability & transparency
Cuttign edge automation software monitoring in real time and alerting on critical servers, cloud and onsite infrastructure, so our team can remedy issue before it affects your business
IT Service With A Human Touch, What You Get From Us
Experience responsive, personal, friendly service backed by our national team of IT professionals. We care about your business, and how you operate, so our support structure is designed to ensure we understand you, and that you know who we are. This allows us to deliver the best technical assistance to your end-users ensuring we always keep our clients satisfied and speaking highly of us.
Dedicated Client Success Manager
Service Delivery Manager
Rapid escalation processes
Customised client portal for you
National on-site, based nationally
All-inclusive, scalable per-user pricing
On-shore manned 24/7 support desk
CyberSecurity Education platform
Advanced ticketing, monitoring and management system
Gold Coast Support Plan Inclusions & Features
Support & Service Delivery
Report issues / view analytics
Manned 24/7 Australian Helpdesk
SLA delivery guarantee
Customised client portal, ticket escalation & reporting
Dedicated Client Success Manager
Rapid Remote Support
Requests / issues
Server, end-user, network, & application support
Remote screen control & access
First line support for third party applications
Microsoft Office support
Pro-active Monitoring & Maintenance
Server patching and security updates
24/7 critical infrastructure monitoring & pro-active action
Desktop patching and security updates
Corrective action of monitoring alerts
Executive Features & Inclusions
Customised client forms in client portal
Dedicated Clinet Success Manager
Monthly backup, effort, and security reporting
Line of business & third party software support
Scheduled monthly, quarterly and yearly discussions
Australian manned 24/7 support helpdesk
Phone support, remote support, and onsite support
"What our clients say about us"
The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.
Customer Success Manager
We Help You To Get The Most Out of Your Technology
As Australia's leading Managed IT Services Gold Coast Provider, Levit8 Business IT Solutions provides high-quality, reliable, and cost-effective managed IT services to ensure your workforce and your company stay online, and that technology works for you.
Our proven mix of enterprise-level cloud technology, expertise and professionalism, and fast, personalised service, provides world-class IT you can depend on anytime. Receive our proactive IT support from local experts based nationally throughout Australia.
Request A Monthly Cost Estimate
We are transparent in our approach, and our support services are backed by our 100% satisfaction guarantee!
Complete the form and receive an instant monthly cost estimate for our Managed IT Services Gold Coast.
To discuss our estimate, please book an introduction call with our friendly team.