We Deliver Unparalleled Business IT Support Services
At Levit8, we simplify the complex world of business IT support services. We manage your IT infrastructure, provide outsourced IT support, implement robust cybersecurity protocols, integrate Microsoft 365, and facilitate cloud telephony services. In essence, we take care of your IT needs so you can focus on what you do best - growing your business.
Our business IT support services equip you with essential tools to streamline your operations, enhance security, and amplify productivity. We make your business more efficient by ensuring seamless IT operations, minimising downtimes, and rapidly responding to any IT issues that might arise.
Don't let IT-related problems hold back your business growth. Secure your business future with Levit8's managed IT services. Reach out to us today or request an estimate to see how we can elevate your business to previously unimagined heights.
Unparalleled Business IT Support Services
At Levit8, we're not just another managed IT service provider. We're your trusted partner in business growth. We focus on humanity, attention, and care for our clients. We understand that every business is unique, which is why we tailor our services to align with your specific needs and objectives.
We offer simplicity, reliability, and a commitment to ensuring your company remains secure, flexible, scalable, and efficient. Our team of skilled professionals strive to de-stress your IT worries, so you can concentrate on your core business, knowing you're in safe hands.
Plain English End-user Support
We strive to make sure that our clients get the best IT support for business by offering support in plain English and avoiding complex technical jargon
Budgeting & Consolidating
Costs
By leveraging our expertise in IT budgeting, consolidating costs and reducing unnecessary spending, we are able to provide our clients with the most cost-effective solutions that meet their needs.
Contract Options
What sets us apart from other Managed IT service providers is that we offer short-term, long-term and no lock-in contracts. We believe that clients should have the freedom to decide what best fits their business needs. Get in touch with us today to find out more.
Australian Manned 24/7
Helpdesk
We are the only managed service provider in Australia to offer a 24/7 Australian-manned helpdesk, so you can be sure that all your queries will be answered quickly and effectively.
The Benefits of Hiring Business IT Support Services
Outsourcing your IT support offers medium and small businesses in Australia a host of benefits that magnify their operational edge. It negates the need for an in-house IT team, saving you significant time and cost resources. You get access to a diverse team of IT experts who can swiftly address any issues, preventing costly downtimes.
By trusting Levit8's managed IT services, you can also enjoy the latest advancements in the IT industry without having to constantly train your internal team. You get dedicated, round-the-clock coverage, ensuring you're always equipped to tackle any IT challenges that arise.
Significant savings off internal payroll employment
True 365 days a year end-user & infrastruture support
Greater breadth of expertise in a team of professionals
Positive end-user satisfaction through availiability & transparency
Industry leading automation software live monitoring and alerting on critical servers, cloud and onsite infrastructure
Support Plan Inclusions & Features
01
Support & Service Delivery
Report issues / view analytics
Manned 24/7 Australian Helpdesk
SLA delivery guarantee
Customised client portal, ticket escalation & reporting
Dedicated Client Success Manager
02
Rapid Remote Support
Requests / issues
Server, end-user, network, & application support
Remote screen control & access
First-line support for third-party applications
Microsoft Office support
03
Pro-active Monitoring & Maintenance
Server patching and security updates
24/7 critical infrastructure monitoring & pro-active action
Desktop patching and security updates
Corrective action of monitoring alerts
04
Executive Features & Inclusions
Customised client forms in the client portal
Dedicated Client Success Manager
Monthly backup, effort, and security reporting
Line of business & third-party software support
Scheduled monthly, quarterly and yearly discussions
Australian manned 24/7 support helpdesk
Phone support, remote support, and onsite support
"What our clients say about us"
The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.
Shred-X
Customer Success Manager
Maximise Your Business Potential with Our Advanced IT Support Services
Our business IT support services are designed to optimise your technology use and to help your business thrive. We help you harness the power of your IT infrastructure, enhancing not just productivity but also innovation within your business.
With Levit8, you can rest assured that you're employing your technological resources to their maximum potential. Thourgh our IT support services, we become an extension of your company, using our knowledge and experience to provide strategic advice that advances your business objectives.
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Managed IT Support
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Managed Infrastructure
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Cloud Computing
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Software & Applications
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Cloud Telephony Solutions
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Network Control & Connectivity
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CyberSecurity & Education
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End-user Support
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Project Management & Professional Services &
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Manned 24/7 Support Desk
Request A Monthly Cost Estimate
We are transparent in our approach, and our support services are backed by our 100% satisfaction guarantee!
Complete the form and receive an instant monthly cost estimate for our Managed IT Services.
To discuss our estimate, please book an introduction call with our friendly team.