Levit8 IT Managed Support: Superior, Flexible, and Cost-Effective
Levit8 is proud to offer world-class IT managed support, a service designed with your business in mind. Simplified yet strategic, we handle all technological challenges so you can focus on what matters: growing your business. With our holistic approach to tech infrastructure, we offer more than mere troubleshooting, we promise progress.
When you choose our IT managed support, your business benefits from a complete technology ecosystem tailored to suit your needs. We provide seamless Microsoft 365 integration, cloud telephony, and 24/7 Australian-based Helpdesk assistance. And the icing on the cake? You get all these with the option of no lock-in contracts for our managed IT services!
Investing in superior technology infrastructure gives your business an edge in today's competitive marketplace. Connect with us today and discover how our IT managed support can propel your business towards unprecedented growth.
What our clients say about us
The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.
Shred-X
Customer Success Manager
Experience Levit8's Unique Tech-First Approach
Humanity, simplicity, and reliability – these aren't just words; they capture our ethos at Levit8. We believe that technology should enable, not overwhelm your business. That's why we prioritise clear communication and effective, customer-friendly solutions in all our IT managed support strategies.
Security, flexibility, scalability, and efficiency – these resonate in our commitment to keep your company tech-secure while ensuring scalable and efficient operations. Trust Levit8, and experience the future of managed IT support designed with attention, care, and, above all, your business in mind.
Plain English End-User Support
We strive to make sure that our clients get the best IT support services by offering support in plain English and avoiding complex technical jargon.
Budgeting & Consolidating
Costs
By leveraging our expertise in IT budgeting, consolidating costs and reducing unnecessary spending, we are able to provide our clients with the most cost-effective solutions that meet their needs.
Pro-active Not Reactive
We understand the importance of reliable, secure and effective IT solutions and are dedicated to providing our clients with the best pro-active support possible.
Australian Manned 24/7
Helpdesk
We are the only managed IT service provider in Australia to offer a 24/7 Australian-manned helpdesk, so you can be sure that all your queries will be answered quickly and effectively.
The Benefits of Levit8's IT Managed Support
Small and medium businesses face unique challenges, and managing IT resources can be extra taxing on resources and budgets. The solution? Hiring external IT support for businesses. By drawing on external expertise, your business can enjoy seamless technology operations without the stress of management and upkeep.
More than just a cost-saver, outsourcing your IT support to Levit8 promises a bespoke technology strategy. Combined with continuous assistance, proactive monitoring and regular updates, we help your business be technologically competitive and resilient.
Significant savings off internal payroll employment
True 365 days a year end-user & infrastruture support
Greater breadth of expertise in a team of professionals
Positive end-user satisfaction through availiability & transparency
Industry leading automation software live monitoring and alerting on critical servers, cloud and onsite infrastructure
Support Plan Inclusions & Features
01
Support & Service Delivery
Report issues / view analytics
Manned 24/7 Australian Helpdesk
SLA delivery guarantee
Customised client portal, ticket escalation & reporting
Dedicated Client Success Manager
02
Rapid Remote Support
Requests / issues
Server, end-user, network, & application support
Remote screen control & access
First-line support for third-party applications
Microsoft Office support
03
Pro-active Monitoring & Maintenance
Server patching and security updates
24/7 critical infrastructure monitoring & pro-active action
Desktop patching and security updates
Corrective action of monitoring alerts
04
Executive Features & Inclusions
Customised client forms in the client portal
Dedicated Client Success Manager
Monthly backup, effort, and security reporting
Line of business & third-party software support
Scheduled monthly, quarterly and yearly discussions
Australian manned 24/7 support helpdesk
Phone support, remote support, and onsite support
Optimize Your Tech Investment with our Managed IT Support
We believe that any business, big or small, should get the most from their technological investment. That's why our IT managed support aims to help you boost productivity, streamline operations, and improve overall business efficiency.
By providing managed tech infrastructure, Microsoft 365 integration, and cloud telephony, we help you leverage the best of technology to fit your business. Contact Levit8 today, and let's explore the endless possibilities of modern technology together.
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Managed IT Support
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Managed Infrastructure
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Cloud Computing
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Software & Applications
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Cloud Telephony Solutions
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Network Control & Connectivity
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CyberSecurity & Education
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End-user Support
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Project Management & Professional Services &
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Manned 24/7 Support Desk
Request A Monthly Cost Estimate
We are transparent in our approach, and our business managed IT services are backed by our 100% satisfaction guarantee!
Complete the form and receive an instant monthly cost estimate for our Managed IT Services.
To discuss our estimate, please book an introduction call with our friendly team.