Unlock Your Potential with our Business Managed IT Support
Experience Seamless Tech with Business Managed IT Solutions. In simpler terms, business managed IT works essentially as an outsourced IT department for your organization. From hardware management, software updates, and cybersecurity, to network monitoring, our team of professionals takes care of everything IT-related. In essence, we keep your tech gear ticking while you focus on what you do best - running your business.
Working with Levit8 ensures zero disruption to your business operations. We provide 24/7 support, a commitment to service reliability, and a personalized client portal for the best customer experience of our IT support services. Easy-to-understand, contract options mean you get the help you need without any nasty surprises. Don’t miss out on experiencing state-of-the-art tech support and the peace of mind it brings to your business. Get in touch today or request an estimate to discover the difference Levit8 brings to your business.
What Sets our Business Managed IT Apart
With a successful track record of providing managed IT services in Brisbane, Gold Coast, Sydney, and Melbourne, what truly sets Levit8 apart is our human touch to tech service. We approach your IT needs with empathy, aiming to understand your business before jumping to solutions. We're not merely an IT support team, we're your tech partners.
​
Next, our promise is simple - we guarantee to keep your company secure, flexible, scalable, and efficient. We uphold clarity and accountability above all, leaving no stone unturned to ensure your infrastructure remains potent and secure. Remember, at Levit8, your company’s tech health is our top priority.
Scheduled Meetings
We offer monthly, scheduled, meetings to go over your current setup and discuss any changes or improvements you would like to make.
Contract Options
We understand that the IT needs of each business are unique, so we provide managed IT solutions that are tailored to each client’s individual needs.
Recommendations & Advice
We provide our clients with recommendations, advice, and the most up-to-date information on the latest technology trends.
Australian Manned 24/7
Helpdesk
We are the only managed IT services company in Australia to offer a 24/7 Australian-manned helpdesk, so you can be sure that all your queries will be answered quickly and effectively.
The Benefits of Business Managed IT for Your Company
Opting for managed IT services from Levit8 is like having a dedicated IT department without the hefty costs. It means freeing up resources, so you can focus on core business activities. By leaving your IT operations to us, you minimize uncertainties and pave the way for secure, seamless, and scalable business growth.
​
Our services are adaptable, meaning you only pay for the services you need. Whether it's cloud telephony or Microsoft 365 support, our Australia-based helpdesk is available round-the-clock to support your operations. Custom-built for your company, our managed IT solutions nurture business progress and profitability.
Significant savings off internal payroll employment​
True 365 days a year end-user & infrastruture support
Greater breadth of expertise in a team of professionals
Positive end-user satisfaction through availiability & transparency
Industry leading automation software live monitoring and alerting on critical servers, cloud and onsite infrastructure
Support Plan Inclusions & Features
01
Support & Service Delivery
​
Report issues / view analytics
Manned 24/7 Australian Helpdesk
SLA delivery guarantee
Customised client portal, ticket escalation & reporting
Dedicated Client Success Manager
02
Rapid Remote Support
Requests / issues
Server, end-user, network, & application support
Remote screen control & access
First-line support for third-party applications
Microsoft Office support
03
Pro-active Monitoring & Maintenance
Server patching and security updates
24/7 critical infrastructure monitoring & pro-active action
Desktop patching and security updates
Corrective action of monitoring alerts
04
Executive Features & Inclusions
Customised client forms in the client portal
Dedicated Client Success Manager
Monthly backup, effort, and security reporting
Line of business & third-party software support
Scheduled monthly, quarterly and yearly discussions
Australian manned 24/7 support helpdesk
Phone support, remote support, and onsite support
"What our clients say about us"
The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.
Shred-X
Customer Success Manager
Take Your Tech To Its Full Potential With Business Managed IT
At Levit8, we take managed IT to the skies, helping businesses unleash the full potential of their technology. We ensure your IT infrastructure supports and fuels your business objectives. From data analytics to the latest applications, we gear your technology towards generating more profit and growth.
​
In addition, we help maintain optimal performance and mitigate risks with our business IT support services. We implement regular upgrades, troubleshoot potential issues, and ensure your technology investments align with your business objectives. Trust us to help you navigate the tech terrain while you focus on steering your business to success.
-
Managed IT Support
-
Managed Infrastructure
-
Cloud Computing
-
Software & Applications
-
Cloud Telephony Solutions
-
Network Control & Connectivity
-
CyberSecurity & Education
-
End-user Support
-
Project Management & Professional Services &
-
Manned 24/7 Support Desk
Request A Monthly Cost Estimate
We are transparent in our approach, and our support services are backed by our 100% satisfaction guarantee!
Complete the form and receive an instant monthly cost estimate for our Managed IT Services.
​
To discuss our estimate, please book an introduction call with our friendly team.