A Reliable Managed IT Services Company as Your Partner
At Levit8, we provide top-tier managed IT services that make technology easy and reliable. Our Australian-based team prides itself on managing your tech infrastructure with precision, ensuring that your business runs smoothly 24/7. We focus on the tech so you can focus on your core business.
With our services, your business benefits from a high-functioning IT system without the need for an in-house team. Our 24/7 helpdesk is always available to provide clarity and quick resolutions to your tech issues. We work with Microsoft 365 and cloud telephony, offering a flexible solution with no lock-in contract options. Our empathy, accountability, and reliability are reasons why businesses turn to us for our managed IT services in Brisbane, Gold Coast, Sydney, and Melbourne.
Reach out to Levit8, and we'll customise our IT support services to suit your business. Our client portal establishes a seamless experience, allowing you to track your requests and our progress. If you're looking for an IT partner that prioritizes your business needs, request an estimate today.
The Top Choice of Managed IT Services Company in Australia
Being a leader in the managed IT services sector, Levit8 combines tech expertise with humanity – we genuinely care about our clients and their businesses. We ensure your tech infrastructure remains secure, flexible, scalable, and efficient. With us, you're not just getting an IT support team; you're getting IT partners who fully understand your business's tech needs.
Our service approach focuses on simplicity, reliability, and attentiveness. We ensure all complexities are handled smoothly and that your tech needs are supported with consistency. We just don't fix problems, we prevent them from occurring. Your satisfaction matters, and with Levit8, you're guaranteed a stress-free managed IT experience.
Plain English End-user Support
We strive to make sure that our clients get the best business IT support services by offering support in plain English and avoiding complex technical jargon.
Contract Options
What sets us apart from other IT service providers is that we offer short-term, long-term and no lock-in contracts. We believe that clients should have the freedom to decide what best fits their business needs. Get in touch with us today to find out more.
Customised Client Portal
As leading managed IT services provider, our services include your own customised client portal, client reporting, service escalation, ticket enquiries and more.
Australian Manned 24/7
Helpdesk
We are the only managed service provider in Australia to offer a 24/7 Australian-manned helpdesk, so you can be sure that all your queries will be answered quickly and effectively.
The Benefits of Hiring a Managed IT Services Company
Outsourcing your IT support offers small and medium companies multiple advantages. With Levit8, you save on resources as you utilize top IT expertise without hiring an in-house team. We offer fully managed support which means your tech operations run uninterrupted, helping your business scale and thrive.
Your business also benefits from an improved risk management system and the assurance of staying up-to-date with ever-changing tech trends. You get to focus more on your business growth while we efficiently provide your business with IT services management, keeping them secure, flexible, and efficient.
Significant savings off internal payroll employment
True 365 days a year end-user & infrastruture support
Greater breadth of expertise in a team of professionals
Positive end-user satisfaction through availiability & transparency
Industry leading automation software live monitoring and alerting on critical servers, cloud and onsite infrastructure
Support Plan Inclusions & Features
01
Support & Service Delivery
Report issues / view analytics
Manned 24/7 Australian Helpdesk
SLA delivery guarantee
Customised client portal, ticket escalation & reporting
Dedicated Client Success Manager
02
Rapid Remote Support
Requests / issues
Server, end-user, network, & application support
Remote screen control & access
First-line support for third-party applications
Microsoft Office support
03
Pro-active Monitoring & Maintenance
Server patching and security updates
24/7 critical infrastructure monitoring & pro-active action
Desktop patching and security updates
Corrective action of monitoring alerts
04
Executive Features & Inclusions
Customised client forms in the client portal
Dedicated Client Success Manager
Monthly backup, effort, and security reporting
Line of business & third-party software support
Scheduled monthly, quarterly and yearly discussions
Australian manned 24/7 support helpdesk
Phone support, remote support, and onsite support
"What our clients say about us"
The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.
Shred-X
Customer Success Manager
Fulfill Your Business Potential with Our Advanced IT Support
Our managed IT services harness advanced technology to drive your business growth. At Levit8, we understand the importance of tech for your business’s success, and do everything we can to optimize your IT assets. We implement best practices in tech management that help your business stay competitive.
Our team does more than just resolving tech glitches.We help you strategise and manage your tech operations, ensuring they align with your business's mission. With Levit8, you don't just weather the tech storm; you get the most out of it. Discover how we can get your technology working better for your business. Contact us today.
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Managed IT Support
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Managed Infrastructure
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Cloud Computing
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Software & Applications
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Cloud Telephony Solutions
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Network Control & Connectivity
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CyberSecurity & Education
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End-user Support
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Project Management & Professional Services &
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Manned 24/7 Support Desk
Request A Monthly Cost Estimate
We are transparent in our approach, and our support services are backed by our 100% satisfaction guarantee!
Complete the form and receive an instant monthly cost estimate for our Managed IT Services.
To discuss our estimate, please book an introduction call with our friendly team.