Smart IT Support Tailored for Brisbane-based Small Businesses
Our small business IT support in Brisbane is tailored to meet the unique technological needs of your business. Our managed IT services range from outsourced IT support, managed tech infrastructure, Microsoft 365, to cloud telephony. Our solutions are designed with simplicity for quick implementation and to guarantee seamless business operations.
Our priority lies in ensuring your business stays tech-savvy, secure, and dynamic. Your IT structures remain flexible and scalable, and your business operations, efficient. This is not just IT support; this is the gateway to equipping your business in Brisbane with a strategic and competitive edge.
It's time to explore the possibilities that effective IT support can bring. Reach out today or request an estimate and let's start the journey to ensuring your business never misses a beat in a rapidly evolving digital landscape.
Our Difference as IT Support Providers in Brisbane
Levit8 stands out in the competitive landscape of IT support in Brisbane for its humanity, attention to detail, and unwavering commitment to client service. Our intuitively designed IT solutions are easy to navigate, reliable, and centered around your business needs. We work to understand your goals and help you establish a powerful, secure, and efficient IT ecosystem to reach them.
We extend a guarantee for your company's security, providing moot insusceptibility from cyber threats. Embrace the power of flexible and scalable IT service, ensuring your Brisbane-based company remains prompt in adapting to the dynamic world of technology.
Plain English End-user Support
We strive to make sure that our clients get the best service possible by offering support in plain English and avoiding complex technical jargon.
Scheduled Meetings
We offer monthly, scheduled, meetings to go over your current setup and discuss any changes or improvements you would like to make. We are focused on your success and we will always be there to help.
Pro-active Not Reactive
We understand the importance of reliable, secure and effective IT solutions and are dedicated to providing our clients with the best pro-active support possible.
Australian Manned 24/7
Helpdesk
We are the only managed service provider in Australia to offer a 24/7 Australian-manned helpdesk, so you can be sure that all your queries will be answered quickly and effectively.
The Benefits of Outsourced IT Support for Your Small Business in Brisbane
Allow your business to thrive and grow by outsourcing your IT support. You get to focus on what you do best – running your business in Brisbane, while we ensure the smooth operation of your technology infrastructure. Enjoy a reduction in operational costs, access to expert skills, a boost in efficiency, and on-demand IT support by outsourcing to Levit8.
Additionally, outsourcing IT support to us means a significant reduction in downtime. Our experts are always ready to respond and resolve any IT issues that may arise, ensuring your business operations continue uninterrupted.
Significant savings off internal payroll employment
True 365 days a year end-user & infrastruture support
Greater breadth of expertise in a team of professionals
Positive end-user satisfaction through availiability & transparency
Industry leading automation software live monitoring and alerting on critical servers, cloud and onsite infrastructure
Support Plan Inclusions & Features
01
Support & Service Delivery
Report issues / view analytics
Manned 24/7 Australian Helpdesk
SLA delivery guarantee
Customised client portal, ticket escalation & reporting
Dedicated Client Success Manager
02
Rapid Remote Support
Requests / issues
Server, end-user, network, & application support
Remote screen control & access
First-line support for third-party applications
Microsoft Office support
03
Pro-active Monitoring & Maintenance
Server patching and security updates
24/7 critical infrastructure monitoring & pro-active action
Desktop patching and security updates
Corrective action of monitoring alerts
04
Executive Features & Inclusions
Customised client forms in the client portal
Dedicated Client Success Manager
Monthly backup, effort, and security reporting
Line of business & third-party software support
Scheduled monthly, quarterly and yearly discussions
Australian manned 24/7 support helpdesk
Phone support, remote support, and onsite support
"What our clients say about us"
The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.
Shred-X
Customer Success Manager
Maximising Your Technology With Our IT Support
At Levit8, we provide IT support for small businesses in Brisbane that goes beyond troubleshooting issues; we help your business get the most out of its technology. We guide you on leveraging technology as a strategic resource that propels business growth and helps you outmaneuver competitors.
Our services will amplify your tech investment, translate into increased productivity, and establish your firm in the digital environment. Enjoy a seamless integration of technology into your business functions, and unlock the benefits of improved efficiency, team collaboration, improved security, and cost savings.
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Managed IT Support
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Managed Infrastructure
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Cloud Computing
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Software & Applications
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Cloud Telephony Solutions
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Network Control & Connectivity
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CyberSecurity & Education
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End-user Support
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Project Management & Professional Services &
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Manned 24/7 Support Desk
Request A Monthly Cost Estimate
We are transparent in our approach, and our support services are backed by our 100% satisfaction guarantee!
Complete the form and receive an instant monthly cost estimate for our Managed IT Services.
To discuss our estimate, please book an introduction call with our friendly team.