Discover Premier IT Managed Services in Australia by Levit8
At Levit8, we simplify complex technical jargon, delivering a comprehensive range of IT support and consultancy services designed to align with your business objectives. Our bespoke solution includes 24/7 fully-manned support desk, swift remote support, and on-site assistance, skills training for seamless staff engagement, and expert advice to manage both simple and complex infrastructure.
With our managed IT services, your business secures a robust tech infrastructure, outsourced IT support, access to Microsoft 365, and cloud telephony to ensure seamless operations. Our services offer a unique blend of reliability, accountability, and lucidity which is pivotal in providing exceptional IT support.
Begin the journey of improved efficiency and reduced downtime with Levit8. Experience the ease of flexible services and customized client portal for a seamless tech experience. Reach out to us or request a quote for our world-class managed IT services.
How We Are Different in Providing IT Managed Support in Australia
Our philosophy at Levit8 goes beyond just IT support—it's a commitment to understand your business needs and provide personalized, human-centric solutions. We guarantee that your IT infrastructure stays secure, scalable, and efficient. And we do this with simplicity without compromising on the quality of service.
Levit8's promise is unwavering attention to each client, a deep-seated culture of accountability, and a drive to deliver real, tangible results. Our locally-based, round-the-clock helpdesk ensures you receive timely support, irrespective of the complexity or urgency of the issue.
At Levit8, our mission is to make your business future-ready. We provide scalable and flexible solutions that grow with your business, keeping you ahead of technological advancements and industry-shifts.
The Benefits of Outsourcing Your IT Support
Small and mid-size companies stand to gain significantly from outsourcing their IT support to Levit8. Not only does it bring in unparalleled industry expertise, but it also relieves the strain on local IT resources, allowing companies to concentrate on their core business functions.
Businesses can reap the benefits of increased efficiency, reduced operational costs, and improved data security by leveraging our managed IT services. It provides an opportunity for higher flexibility and scalability that is essential in today’s competitive digital journey.
Significant savings off internal payroll employment
True 365 days a year end-user & infrastruture support
Greater breadth of expertise in a team of professionals
Positive end-user satisfaction through availiability & transparency
Industry leading automation software live monitoring and alerting on critical servers, cloud and onsite infrastructure
Support Plan Inclusions & Features
01
Support & Service Delivery
Report issues / view analytics
Manned 24/7 Australian Helpdesk
SLA delivery guarantee
Customised client portal, ticket escalation & reporting
Dedicated Client Success Manager
02
Rapid Remote Support
Requests / issues
Server, end-user, network, & application support
Remote screen control & access
First-line support for third-party applications
Microsoft Office support
03
Pro-active Monitoring & Maintenance
Server patching and security updates
24/7 critical infrastructure monitoring & pro-active action
Desktop patching and security updates
Corrective action of monitoring alerts
04
Executive Features & Inclusions
Customised client forms in the client portal
Dedicated Client Success Manager
Monthly backup, effort, and security reporting
Line of business & third-party software support
Scheduled monthly, quarterly and yearly discussions
Australian manned 24/7 support helpdesk
Phone support, remote support, and onsite support
"What our clients say about us"
The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.
Shred-X
Customer Success Manager
Maximise Technology with Levit8 IT Services in Sydney
Our top-tier services will enable your business to harness the power of technology, automate mundane tasks, and enhance efficiency. At Levit8, we understand that each business has unique needs. Hence, we provide tailored solutions that speak directly to these requirements.
Levit8 is committed to ensuring that you get superior value from your investment. Take the first step towards streamlining your IT operations by calling us at 1800 538 488 or request a monthly estimate. Partner with Levit8, a forward-thinking IT company for a forward-thinking business.
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Managed IT Support
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Managed Infrastructure
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Cloud Computing
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Software & Applications
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Cloud Telephony Solutions
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Network Control & Connectivity
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CyberSecurity & Education
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End-user Support
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Project Management & Professional Services &
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Manned 24/7 Support Desk
Request A Monthly Cost Estimate
We are transparent in our approach, and our support services are backed by our 100% satisfaction guarantee!
Complete the form and receive an instant monthly cost estimate for our Managed IT Services.
To discuss our estimate, please book an introduction call with our friendly team.