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Managed IT Services And Support In Melbourne

Managed IT Services Melbourne

Levit8 Business IT Solutions

ensuring your business stays online.

Managed Services Melbourne: Discover A Reliable Information Technology Partner 

A leading Managed IT Services provider in Melbourne, Levit8 is renowned for exemplary customer service, proactive support, and proactive monitoring. We provide you with the freedom to concentrate on running your business while our qualified IT professionals maintain your IT systems.

 

As the first Melbourne-based company to address customer requirements and explain solutions in plain English, Levit8 stands out among competitors. Additionally, we offer you a comprehensive Client Portal that provides complete transparency between you and our support team, including access to your hardware and software assets.

 

Our Managed IT Services are economically priced, with unlimited support packages and flat monthly costs - so there's no need to worry about unforeseen expenses!

Support And Services With A Human Touch, What You Can Expect From Us

Across our nationwide team, we provide responsive, personal, and friendly services because we know how important it is for your business to have expert IT assistance.

 

It is important for us to get to know you and your company's operations so we can tailor our support accordingly. A Managed IT Services Melbourne plan that matches your business ambitions and plans will be tailored to suit your specific needs.

  • Dedicated Client Success Officer

  • Service Delivery Management

  • Rapid escalation  processes

  • Client portal that's customised for you

  • National on-site support as required

  • All-inclusive, scalable per-user pricing

  • Australian manned 24/7 support desk

  • CyberSecurity Learning Management System*

  • Advanced ticketing, monitoring and management system

Levit8 Business IT Solutions

Melbourne Support Plan Inclusions & Features

01

Support & Service Delivery

Report issues / view analytics 

Manned 24/7 Australian Helpdesk

SLA delivery guarantee

Customised client portal, ticket escalation & reporting

Dedicated Client Success Manager 

02

Rapid Remote Support
 

Requests / issues

Server, end-user, network, & application support

Remote screen control & access

First line support for third party applications

Microsoft Office support

03

Pro-active Monitoring & Maintenance

Server patching and security updates

24/7 critical infrastructure monitoring & pro-active action

Desktop patching and security updates

Corrective action of monitoring alerts

04

Executive Features & Inclusions

Customised client forms in client portal 

Dedicated Clinet Success Manager

Monthly backup, effort, and security reporting

Line of business & third party software support

Scheduled monthly, quarterly and yearly discussions

Australian manned 24/7 support helpdesk

Phone support, remote support, and onsite support

How We Differ, Ensuring You Get The Most Out Of  Your Technology

We have been providing premier, dependable, and cost-effective Managed IT Services in Melbourne for over 8 years and guarantee technology works in your favor at all times with Levit8 Business IT Solutions.

Cloud technology at an enterprise level, knowledge and courtesy, and convenient personalised support ensures you'll always have access to global-standard IT. We provide proactive IT support across the country through knowledgeable local personnel.

Locally Manned 24/7 Support Helpdesk, Rely On Us Anytime

Managed IT Services Melbourne

"We are the only managed service provider in Australia to offer a 24/7 Australian-manned helpdesk, so you can be sure that all your queries will be answered quickly and effectively."

Levit8 Business IT Solutions offers Managed IT Services Melbourne to assist businesses of all sizes with their IT needs. Keeping your business operating seamlessly and efficiently is our top priority with our highly skilled IT team.

 

It is our 24/7 Australian-staffed helpdesk that distinguishes us from the competition. By doing so, we ensure our clients are never left without assistance when it comes to their IT systems.

 

When you work with Levit8 Business IT Solutions, you can rest assured that your IT needs are well taken care of.

24/7 Helpdesk monitoring, And Management, Ensuring Your Business Remains Online

Our Managed IT Services for Melbourne-based companies ensures that your IT systems and infrastructure are protected with the most advanced monitoring and support options available.

Invest in our Managed IT Services in Melbourne and protect your business from IT issues and cyber-attacks.

 

All of our services aim to keep your company safe and secure, including monitoring and assistance for user devices, servers, and other systems.

Levit8 Business IT Solutions Management Melbourne

"In order to monitor and manage your IT infrastructure as efficiently as possible so that it is always available, we use industry-leading technologies"

Gain Control Of Your Technology In Costs Consolidating And Budgeting For The Future

Melbourne Managed IT Provider

"By leveraging our expertise in IT budgeting, consolidating costs and reducing unnecessary spending, we are able to provide our clients with the most cost-effective solutions that meet their needs."

The Levit8 Business IT Solutions team understands the importance of smart budgeting and cost-reducing measures in the business world. Learn more about managed IT pricing.

 

In order to help our clients maximize their IT budget, consolidate costs, and effectively manage licenses, we offer tailored managed services that are tailored to their individual needs.

 

Our team is passionate about delivering quality solutions that bolster our clients' operational efficiency and free up resources for bigger projects.

Client Meetings To Discuss Our Performance And Recommendations For Your Business

Our team at Levit8 understands the challenges associated with managing technology. Consequently, we offer a variety of services to provide support to businesses of all sizes.

As part of our commitment to transparency, we organize regular sessions with our clients to review our solutions and receive feedback.

If you need reliable IT solutions tailored to your business's needs, we can help.

Melbourne MSP

"We offer monthly, scheduled, meetings to go over your current setup and discuss any changes or improvements you would like to make. We are focused on your success."

Reliable Proactive Managed IT Support And Technology Management

Proactive Managed IT Support Melbourne

"We don’t wait for problems to arise – our team is constantly monitoring and managing your IT systems to ensure the highest level of security and uptime."

You receive proactive maintenance and not just reactive support from our Managed IT Services for the Melbourne area.

 

You can rely on our professionals to monitor and maintain your IT network round-the-clock so you can focus on running your business.

 

By using cutting-edge diagnostics, we can identify and resolve any IT issues before they become major issues, ensuring your business runs smoothly.

We Are Different, We Offer No Lock-in Contract Options

Levit8 Business IT Solutions is a well-known managed services provider based in Melbourne, Australia that offers comprehensive IT solutions without requiring a contract.

 

A wide range of IT services are provided by our experienced team of experts, including IT strategy and design, system installation, and ongoing support.

The challenges of running a business can be complex and expensive, which is why we ensure that our IT systems are dependable, secure, and cost-effective. Contact us for help managing your IT so you can get back to what you do best.

IT Services Melbourne

"We are proud to be different from other managed service providers in that we don't have any lock-in contracts."

We Speak Plain English When Providing End-user Support

Melbourne Managed IT Support

"We understand that IT is not your business, so it's upto us to make sure you understand it, and most importantly understand us, we speak plain English"

The highest quality of service is the focus of Levit8 Business IT Solutions.

 

We provide simple, straightforward support, avoiding technical jargon to ensure an easy experience.

 

Since we are committed to providing reliable and powerful IT solutions, we have become the top provider in the industry.

Your Customised Client Portal, So You Have Visibility, Anytime, Transparency Is Important To Us

Providing high-quality managed IT services is our goal at Levit8 Business IT Solutions. Through our custom client portal, we prioritize transparency and integrity when it comes to client relationships, allowing our clients to make informed decisions with confidence.

As part of our services, we provide both technical assistance as well as guidance and counseling to our clients, allowing them to make the most of their IT investments.

 

Helping businesses reach maximum efficiency and prosperity is our mission.

Melbourne IT Support

"Our customised client portal, providing client reporting, emergency service escalation, ticket enquiries and asset management helps you maintain trust in us"

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Request A Monthly Cost Estimate

We guarantee 100% satisfaction with our support services. Get an instant monthly quote for Managed IT Services Melbourne by completing the form.

To discuss our estimate, please book an introduction call with our friendly team.

Complete the form below to receive a monthly cost estimate from us

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Trust Levit8 With Your Cyber Defence And Business Continuity; Protect Your Business

Your IT network and systems security is our number one priority. As a trusted Managed IT Service Provider in Melbourne, we utilise industry-leading Cyber Security Solutions to proactively prevent the risk of exposing your sensitive data to any cyber-attacks and let you know your business is monitored and protected. With data protection always in mind, our Backup (BCDR), Scheduled Backup Testing, and Restoration Testing allows you to sleep easy knowing your data is always locked away safe and usable in the unlikely event a complete restoration is required. 

All Australian businesses are prone to cyber-attacks and threats. Levit8’s professional IT Technical experts monitor the security of your business. Visit our Cyber Security page for more detailed information about our solution partners and support.

Become a Managed IT Services client today.

Benefits To Outsourcing Your IT Support

The cost of internal IT teams may be difficult to justify and only available when they are physically present. By contrast, outsourcing IT solutions allows small and medium businesses to benefit from consistent, year-round support, significant financial savings, expertise from qualified professionals with many years of industry experience, and modern tools and applications for monitoring and reporting infrastructure and backups.

 

Reach out to our team and experience the peace of mind knowing you have the expertise of our experts to guide you.

For thought, 3 Key Reasons Why Outsourcing Your IT Support will be beneficial for your business.

Significant savings off internal staff roles

Reliable 365 days a year end-user & infrastruture support

Industry leading knowledge backed by years of business experience

Efficiency through end-user satisfaction and usability

World class software and alerting probes monitoring, alerting and rectifying issues before they become a problem to your business

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Leave Your IT To Us, So You Can Focus On Your Business

Ensure your technology is our problem, allowing you to focus on your business and not your technology. Get in touch with our team to discuss how we can partner with you to ensure your technology is our problem.

"What our clients say about us"

The team always have the answers and complete my requests nice and fast. What I like is that information is checked and cross referenced before changes are made. Thanks Levit8 support team you are all amazing.
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Customer Success Manager

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